Service Level Agreement

Customization is the key of cost reduction in IT Maintenance and one of the most cost effective solution that Agrius IT is offering to its customers. With the flexible Service level agreement (SLA’s), in house L3 capabilities to provide the maintenance on all EOL/EOSL servers, storages, networking devices and tap libraries, we can reduce the cost of your existing maintenance contract by 30% to 70%.

Service Snapshot

  • Within half an hour addressing tickets in favor of customer support which is 24/7 round the year
  • Secure & Dedicated stocking locations worldwide
  • Consultative and comprehensive quoting process
  • Nationwide resources and service capability
  • Technical Training workshops.
  • Multi-brand support with SPOC.
  • Yearly cost reduction.
  • Customized SLA.
  • Life extension up to next 20 years on all EOL/EOSL machines.
  • On-site support.
  • Cost Effective Solutions.
  • BRONZE
  • SILVER
  • GOLD
  • PLATINUM
on EOL/EOSL machines

Offering SLA

on EOL/EOSL machines

Offers of IT Maintenance

Offering

IT Maintenance

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